Yes, we accept customers from any place in the world without exception.
To get started, simply click on the “Sign Up” and register through the step-by-step process as instructed.
Once you have filled out the basic information required, your registration will be approved and you will be ready to start investing.
Having more than one account on our website is strictly prohibited.
For non-compliance with this rule, user accounts, at the discretion of the company administration, maybe frozen indefinitely or until the violating accounts are deleted permanently.
If you are a registered Lumptrade user, please follow this link, enter your username and password in the suitable fields and click the "LOGIN" button. You'll be redirected to your account automatically.
Log in to your account and click "EDIT ACCOUNT" to go to the personal information page where you can change your data. Save the changes when all the necessary data is entered. However, you can't change your email address and payment wallets because this function is disabled for security reasons.
To make such changes, you must contact us through the Client Helpdesk and provide your secret question/answer and new payment wallets/email address.
We place great emphasis on the safety of our members, and you don't need to worry about account security. Each account has individual protection against hacking and password guessing: after 3 wrong login attempts your account will be locked.
Unlocking is possible only through your email address. We recommend using "Security Settings" as additional protection for your account.
Click the "Password Recovery" link, type your username or email, and you'll receive your account information by email.
At first please use the "Password Recovery" option, and then log in to your account and change your password immediately.
If this won't be enough, please contact us via " Client Helpdesk " or by " Email Form " and provide your account details in full with your secret question and answer.
Please contact us only from the email address you have used for registration.
Click the link, type your username or email, and you'll receive your account information by email.
Most email providers receive emails from Lumtrade.com in their primary inbox. In rare cases, this email may be sent to the spam folder. After signing up, check your spam folder if you haven't received your confirmation email.
Yes, Log into your our "Client Area" and click on "Security" to change your e-mail address.
All messages will be checked and answered within 48 hours of receipt. Please be patient while waiting for a response from our operator. Don't take any rash acts, we are able to manage any problem.
The minimum LUMP purchase is $10.
You can make financial transactions using Bitcoin, Ethereum and PerfectMoney. The list of accepted payment methods will gradually be expanded, to which we will notify our users well in advance.
First of all, you need to register a new account, click the "BUY LUMP" button in the "Financial Operations" section, enter the amount, select the payment system and click "Confirm" button.
If you make a deposit through Perfect Money, your deposit will be added instantly. If you made a deposit through Bitcoin or Ethereum it will be added after the transaction is confirmed (with at least 3 confirmations). This process can take 20 minutes or more.
Perfect Money transactions will instantly add the funds to your account balance, and Bitcoin transactions will add the funds to your account after 3 network confirmations.
Yes. You can have several active deposits on the same plan or on different plans.
You can make as many investments as you want. We don't have such restrictions.
No, we don't charge any fees. The profit we receive from our overall investments is enough for us.
We don't need to charge any fees for transactions, however, payment processors may charge you with receiving fees, and we have no control over that.
Yes, your initial deposit will be included in total earning after your plan duration.
Yes, you can reinvest the balance if the amount is greater than or equal to our minimum deposit: $10.
To make a deposit from your account balance, simply login to your account, click the "BUY LUMP" button and select "MAKE A DEPOSIT FROM THE ACCOUNT BALANCE".
We accept account funding using Bitcoin, Ethereum and Perfect Money payment systems.
If you made a payment using Perfect Money and it didn't appear in your account within 15 minutes, please contact our support team with the following data: username, payment method used and transaction batch number.
If you made a payment using Bitcoin or Ethereum and your transaction have at least 6 confirmations, please provide the following data: username, transaction ID and time, amount in USD and BTC/ETH and more.
No, profits are gathered on your account balance and you can withdraw or reinvest it anytime.
The minimum withdrawal limit with is $10. There is no maximum limit.
No, we don't charge any fees. The profit we receive from our overall investments is enough for us.
We don't need to charge any fees for transactions, however, payment processors may charge you with receiving fees, and we have no control over that.
Log in to your account using your username and password, click the "Withdraw Funds" button in the "Financial Operations" section, select the payment system, enter your amount and click the "Confirm" and "Withdraw" buttons.
The system works in automatic mode, which means that you are paid immediately after creating the request.
Sometimes there may be delays in processing payments up to 24 hours.
Please remember that cryptocurrency withdrawals are not displayed in your wallet instantly.
No, you can withdraw money only through the payment method with which you invested.
For example, if you invest through Bitcoin, you can withdraw only through Bitcoin. Also, if you receive an affiliate commission through Ethereum, you can withdraw it in the same e-currency.
LumpTrade is a fully automatic platform. As soon as you click to withdraw your money, that amount will be in your PerfectMoney accounts within one second.
Bitcoin and other cryptocurrency payments, however, depend on its network (5 min to 1 hour). With us, you’ll never see a pending withdrawal.
Yes, we offer a flexible affiliate program for our customers. This is a great way to earn extra money.
You can invite people to our investment platform and promote our site using banners, text ads, social networks, messengers and any other legitimate ways.
We offer 3 level affiliate program that allows you to receive from 5% to 15% instant income from investments of your personally introduced referrals.
Level 1 - Referral Commission 5% - Referrals 1 - 30
Level 2 - Referral Commission 7% - Referrals 31 - 70
Level 3 - Referral Commission 10% - Referrals 71 - 150
Level 4 - Referral Commission 15% - Referrals 151+
No, you don't need to have an active investment to participate.
Affiliate commission will be added to your balance immediately after your referral invests.
No. We pay an affiliate commission for each external wallet deposit.
You can withdraw it as a regular profit or make a deposit from your account balance in case you have enough funds to do so. We offer more favorable investment conditions for our regular users.
